Refund policy

We want you to be completely satisfied with your purchase. If your order arrives damaged, defective, or incorrect, please contact us within 24h of receiving your order. We will gladly offer a return, exchange, or full refund for qualifying issues.

Conditions for Returns and Refunds:

• The product must be returned in its original condition and packaging.

• You must provide proof of damage or the issue (e.g., photos).

• Returns must be initiated within 24h of delivery.

• Refunds or replacements will be processed once the returned item is received and inspected.

Please note:

• We do not accept returns or refunds for change of mind or if you simply don’t like the product.

• Shipping costs for returns due to damaged or incorrect items will be covered by us.

If you have any questions or need assistance with a return, please contact our support team at ‪+212 783‑583938‬ .